Last updated 13 October 2026
Sanitary pads are hygiene products, so our policy is built around getting your order to you in perfect condition.
You can cancel your order at any time before it is dispatched, and you'll get a full refund to your original payment method. To cancel, contact us with your order number (it starts with “PEC-”). Once an order has been dispatched, it can no longer be cancelled.
For hygiene reasons, we can't accept returns of products that have been opened or used, or that you no longer want.
If your order arrives damaged, a product is defective, or you received the wrong item, tell us within 7 days of delivery. Please include your order number and a photo of the product and packaging. Once we've confirmed the problem, we'll send you a replacement or refund you.
Approved refunds are made to the payment method you used at checkout (UPI, card or netbanking), through our payment partner Razorpay. After a refund is initiated, it usually takes 5–7 business days to appear in your account, depending on your bank.
If money was taken from your account but you didn't receive an order confirmation, contact us with the payment details and we'll either confirm your order or refund the payment in full.
Questions? Email pkunjanand@gmail.com or call +91 77798 11264, or see our contact page.